Why is my store showing as closed?

If your store appears as closed on the customer-facing menu, it is likely due to incomplete or misconfigured Opening Hours settings.

Steps to Troubleshoot:

1. Check Your Opening Hours Configuration
   • Go to your Menu Tiger dashboard.
   • Navigate to “Branches” and select the appropriate store.
   • Click on the “Opening Hours” tab.

   • Ensure both the opening and closing times are correctly filled in for each day your store is meant to operate.

     
     
2. Ensure Times Align with Your Business Schedule
   • Confirm that your listed opening and closing times match your actual hours of operation.
   • If either field is left empty or configured incorrectly, your store will appear as closed to customers.