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FAQs & Troubleshooting

Find answers to common questions and solutions for frequent technical issues.

  • What should I do if a customer cannot or does not want to scan a QR code?
  • How do I scan a menu QR code with my Android phone?
  • How can I let customers order without logging in or creating an account?
  • Why is my menu not showing when a customer scans a QR code?
  • How do I contact customer support?
  • Why can’t customers place orders?
  • Why are some items not appearing in the menu?
  • Why is my QR code not scanning properly?
  • Why are my changes not reflecting on the customer-facing menu?
  • Why is my store showing as closed?
  • Can I print order slips?
  • Why aren't my social media links working on the customer app?

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  • The Customer Experience (Customer App)
  • Menu Management & Admin Panel
  • Store & Operations Management
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  • Advanced Settings, Reports & Integrations
  • FAQs & Troubleshooting
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