Who can view and manage orders on the Kitchen Display System (KDS)?

To use the Kitchen Display System, a staff member must be assigned one of the following roles in the MENU TIGER admin panel:

1. Admin: The primary account holder and any users with full Administrator privileges automatically have full access to the KDS, including setup and order processing.
2. KDS User: This specific role is designed for kitchen staff. A KDS User can:
   • View the KDS live screen.
   • Process orders (mark items and orders as complete).
   • Use the Hold and Recall functions.

Important Note on Roles:

If a staff member is only has a User role, they may not have the correct permissions to access the KDS. Always verify the staff member is designated as an Admin or KDS User in the Users section of the dashboard.