How do I set up my white label domain using DNS validation?

This document explains how to set up a white label for your MENU TIGER account using DNS validation. Choosing this method requires you to have authorization to change the DNS configuration for your domain.

The process involves three main stages:

1. Requesting the white label in your MENU TIGER account.
2. Validating your domain ownership by creating a CNAME record with your DNS provider.
3. Finalizing the setup by pointing your domain to the provided CloudFront URL.

Stage 1: Initiate White Label Request

First, you need to start the request inside your MENU TIGER dashboard.

1. Log in to your MENU TIGER account.
2. Go to the Integrations section and click White Label.
3. In the text box, enter the domain name you want to use (e.g., menu.yourdomain.com ).
4. For the validation method, select DNS validation.
5. Click Save.

After saving, the status of your request will change to Verification Required. This means you must now prove you own the domain. The system will provide you with a unique "Name" and "Value" for domain validation. You will need these details for the next stage.

Stage 2: Validate Domain Ownership

Next, you must create a specific CNAME record in your domain's DNS settings. This step happens outside of MENU TIGER, using your domain provider's platform (like GoDaddy, Namecheap, or Amazon Web Services).

The user interface for DNS providers is different, but the general steps are the same. If you do not know how to create a CNAME record, contact your DNS provider's support for help.

Example: Creating a CNAME Record in Amazon Web Services (AWS)

If you use AWS, you will create the record in the "Hosted Zones" section.

1. Click Create Record.
2. For Record name, enter the "Name" provided by MENU TIGER.
   • Important: Only paste the characters before your root domain. For example, if the full name is _xxxxxxxxxxxxxx.menu.uptowngrill.com , you only need to paste _xxxxxxxxxxxxxx . Your DNS provider often fills in the rest of the domain automatically.
3. For Record type, choose CNAME.
4. For Value, paste the unique "Value" provided by MENU TIGER.
5. Click Create records to save.

After creating the CNAME record, wait a few minutes for the changes to process online. Then, return to your MENU TIGER white label dashboard and refresh the page.

When the new DNS record is detected, your request status will change to UNDER_REVIEW. Our team is now processing your request.

Stage 3: Finalize White Label Setup

Once your request is approved, you will get a confirmation email. In your MENU TIGER dashboard, the status will change to ACTIVE.

At this point, you will see a CloudFront URL. You must use this URL to create a final CNAME record.

1. Copy the CloudFront URL.
2. Go back to your DNS provider's settings.
3. Create another CNAME record.
   • For Record name, enter the subdomain you want to use. For example, menu .
   • For Record type, choose CNAME.
   • For Value, paste the CloudFront URL you copied.
4. Click Create records to save.

Wait a few minutes for the DNS changes to process. Once complete, your white label domain will be active and connected to your customer app URL in the MENU TIGER dashboard.