How do my customers place an order?

Customers can place an order through your restaurant's website or by scanning a QR code.

Ordering Process:

1. Access the Menu: Customers click 'Order now' on the homepage or scan a table QR code. If you have multiple stores, they will select a store first.
2. Browse and Select Items: They browse categories, click on an item to see details (price, modifiers, prep time), and add it to their cart.
3. Review Cart: Customers open the cart icon to review their order, add a tip, and continue to checkout.
4. Choose Pick-Up or Delivery: Before payment, customers select Pick-Up or Delivery to complete their order. These options depend on what your store has enabled. A store may offer pick-up only, delivery only, both, or none.
5. Customer Login or Registration: If the order is placed through a restaurant QR code (not a table-specific QR), customers will be asked to log in or create an account. This is a one-time registration.
6. Payment: Customers select a payment method (e.g. cash, credit/debit card) and confirm the order.

• Card Payments: After payment is processed securely, and the order is marked as 'Paid'.
• Cash Payments: The order proceeds and is marked as 'Not Paid'. Order will be marked as 'Paid' manually through the Admin Panel.

6. Order Confirmation: A success message confirms the order has been placed. If the customer signed up on your Menu Tiger website, the customer will receive an email notification after the order is placed.