How can I make our digital menu accessible to everyone?

Making your digital menu accessible ensures that all customers, including the elderly and those with disabilities, can have a smooth and enjoyable dining experience. An accessible menu not only shows that you care about your customers but also helps you comply with accessibility standards.

This article provides actionable steps to make your Menu Tiger website and digital menu more inclusive.


Key Steps for an Accessible Digital Menu

  1. Provide Staff Assistance Technology is a great tool, but human assistance is invaluable. Ensure your staff is trained and ready to help customers who may have difficulty with the digital menu.
    • Offer to Take the Order: Waitstaff should be prepared to take an order verbally for any customer who prefers it or struggles with the digital interface.
    • Help with Navigation: Staff can help customers navigate the digital menu on their device, pointing out features and answering any questions they may have.

  1. Ensure a Clear and Readable Design A well-designed menu is easier for everyone to read, especially for users with visual impairments.
  • Fonts: Use clear, simple, sans-serif fonts like Helvetica or Arial. Avoid decorative or cursive fonts that are difficult to read on a screen.
  • Font Size: Ensure your text is large enough to be read comfortably from various distances.
  • Color Contrast: Use a high color contrast ratio between the text and the background. The recommended ratio is at least 4.5:1 for normal text and 3:1 for large text. This is crucial for people with color blindness or low vision. Tools like the can help you verify your color choices.

  1. Optimize for Screen Readers and Assistive Technology Many visually impaired users rely on screen readers (like Voiceover for iOS and TalkBack for Android) to navigate digital content.
  • Add Alt Text to Images: Provide clear and descriptive alternative text (alt text) for all images on your menu. A screen reader will read this text aloud, describing the image to the user. For example, instead of "burger.jpg," use "Juicy beef burger with lettuce, tomato, and cheese on a sesame seed bun."
  • Use Proper Headings: Structure your menu with clear headings for each section (e.g., Appetizers, Main Courses, Desserts). This allows screen reader users to quickly navigate to the section they are interested in.
  • Provide Audio Options: Consider adding text-to-speech functionality or audio descriptions for menu items to further assist visually impaired users.

  1. Language and Localization Menu Tiger allows you to offer your menu in multiple languages. This is a key accessibility feature for customers who are not fluent in the local language.
  • Translate Your Menu: Use the "Localize" features in your Menu Tiger dashboard to provide translations for your menu categories, items, and modifiers.
  • Allow Easy Language Switching: The Menu Tiger customer app has a clear language switcher, allowing users to select their preferred language easily.

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