How can I view and manage incoming orders?
The 'Orders' page is where you monitor and manage all orders placed through your Menu Tiger website.
Navigating the Orders Page:
- View All Orders: The main table displays key information: Invoice ID, Payment Method, Date/Time, Table, Paid Status, and Order Status.
- Filtering: Use the filters at the top to search for orders by Invoice ID, store, payment status, or order status.
- Updating Status: You can quickly change the Paid Status (Paid/Not Paid) and Order Status (Pending, In Progress, Completed, Cancelled) using the dropdowns in the table.
- Viewing Invoice Details: Click the document icon (📄) to see a detailed breakdown of an order, including items, special instructions, and tip amount. You can also print a PDF/receipt from this view.
- Deleting an Order: Click the trash can icon to delete an order. This action is permanent.
Note:
For online payments (Stripe, PayPal), the payment status of the order is updated automatically.
For cash or custom payments, you must update it manually.
This page is accessible to both Admins and Users, however, users have restricted access to only this page).